Frequently Asked Questions

Everything you need to know about your Cut Loose Merch order, shipping, and style.

How long will it take for my order to arrive?

Standard domestic shipping typically takes 5-7 business days. Once your order is processed, you will receive a tracking number via email to monitor your package's journey.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items in their original packaging. Please visit our Returns Portal to start a request and receive a prepaid shipping label.

How do I know which size to choose?

Each product page features a detailed 'Size Guide' with specific measurements. Our apparel generally follows a modern, standard fit; however, we recommend sizing up if you prefer a more relaxed, oversized look.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Do you ship internationally?

Yes, Cut Loose Merch ships worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout. Please note that customers are responsible for any local customs duties.

How should I care for my merch to ensure it lasts?

To preserve the quality of the fabric and prints, we recommend machine washing cold with like colors and hanging to dry. Avoid ironing directly on any printed graphics.